As we prepare to welcome you again…

As we prepare to welcome you again…

The COVID-19 pandemic has changed the way we live our lives and conduct ourselves. But life will go on and it must, as we take baby steps to return to this “new normal”. We, the human race, owe our very existence to our ability to adapt and as businesses start to steadily open up, we must refocus on what is important.

We, at Select CITYWALK, are also starting to adapt to the greater need for protection, hygiene, and sanitization with our sight firmly fixed on protecting our employees and customers alike. More and more stores are opening up and here are some of the important safety measures we have been taking for your safety.

As we prepare to welcome you again

Mandatory measures at Select CITYWALK to stop the spread of COVID-19:

Restricted mall entry timings –

Initially the mall will be open only between 12 PM and 9 PM. Only one customer per 75 sq. ft. of mall and retail space will be permitted entry. The food court and restaurants will permit only takeaway and home deliveries. In the first phase, the following category stores will be operational –

As we prepare to welcome you again

Distance markers have been installed at all entry points, cash counters, and help desks and plexiglass partitions at all the checkout points. Only 50% of the parking capacity shall be utilized as the mall reopens. No events and promotional activities shall take place in the mall’s common areas.

Mall sanitization –

Mall operations –

We, at Select CITYWALK, take health very seriously and are thoroughly prepared to handle the reopening of the stores without putting employee and customer health at risk. The mall employees and stores have agreed upon a very detailed and well-thought out set of operational procedures. Some of these include –

We value you and your health. In keeping with our customer centric ideology, we have left no stone unturned in maintaining the health and hygiene of the mall premises. While life must indeed return to normal, health concerns need not be an impediment to shopping and fun times with us.

Hope and essentials home delivered – the Select CITYWALK way

Hope and essentials home delivered – the Select CITYWALK way

These are unprecedented times. The COVID-19 pandemic has changed the very dynamics of our society, and of our economic design. After over 50 days of a nationwide lockdown, the country has started to reopen its economy but the ripple effects of this period are sure to be felt for a very long time. Even as we struggle to find the benchmarks of a new “normal”, we are coming to terms with the changed means of shopping, procuring essentials, and getting on with life. While our Select CITYWALK premises have been closed with deference to the lockdown process, some of our favourite brands have continued to home deliver and reach out to the community in a stunning display of perseverance and grit.

One of the greatest worries of the hour is running out of essentials and daily care products. Even as regular handwashing and sanitizing are taking a toll on the skin, our favourite brands such as KAMA Ayurveda, Looks, and Bath & Body Works are reaching out to our regulars and home delivering products from their skin care ranges. Many of our favourite brands like Inatur are increasingly delivering sanitizers and going further to provide skin care consultations with dermatologists and tips to maintaining skin health through their WhatsApp feeds.

This period of isolation has been hard on many of us but the worst sufferers, perhaps, are our fur babies. Heads Up For Tails has placed the care of our pets as their top priority. They are delivering pet care products and pet foods wherever possible. Our wonderful pet care store has also been adding a number of training videos to their Instagram page. These are great exercises and training programs you may wish to undertake with your pets even as you are stuck at home.

Taking care of your own health and nutrition is of paramount importance right now. Boost your immunity with organic foods and health supplements from Fabindia that are now delivered to you in the comfort and security of your home.

Spending almost all of your time home only accentuates the need to keep your living quarters fragrant and fresh. Two of our own brands, Rosemoore and Dyson, have remained persistent in their efforts to bring you homecare products throughout this difficult period. With Dyson’s vacuum cleaners and air purifiers, your household chores should start to look a lot more manageable giving you time to rest and enjoy some quality family time.

Falling in line with Select CITYWALK’s people centric philosophy, we have seen some of our best stores come together to work out the logistics to deliver products to your doorsteps – helping each other and ensuring the highest standards of safety and hygiene for both employees, delivery personnel, and for you, our lovely family. It is this sense of belonging, this spirit of camaraderie that makes these hard times more bearable and shines a beacon of hope. So while we sit back and pray for better times to approach, it is time to look forward to home delivery services from our top stores.

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April 2020 • Business Standard